Shareholder Enquiries

The Company's share register is maintained by:

Equiniti Limited
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA

Tel: 0870 6003990
Textphone: 0870 6003950
Fax: 0870 6003980
Shareview website

Please contact them if you have enquiries about your Lloyds TSB shareholding, including those concerning the following matters

• change of name or address
• loss of share certificate, dividend warrant or tax voucher
• to obtain a form for dividends to be paid directly to your bank or building society account (tax vouchers will still be sent to your registered address unless you request otherwise)
• to obtain details of the dividend reinvestment plan which enables you to use your cash dividends to buy Lloyds TSB shares in the market
• request for copies of the report and accounts in alternative formats for shareholdes with disabilities
   

Equiniti operates a web-based enquiry and portfolio management service for shareholders. Visit www.shareview.co.uk for details.

ShareGift

The Orr Mackintosh Foundation operates a charity share donation scheme called ShareGift for shareholders with small holdings of shares whose value makes them uneconomic to sell. Details can be obtained from the registrar or the ShareGift website or by calling ShareGift on 020 7337 0501.